New research shows AI is boosting productivity with minimal job displacement

The AI Forum of New Zealand is proud to present its inaugural biannual snapshot of artificial intelligence (AI) adoption across Aotearoa New Zealand. The survey, conducted in partnership with Te Herenga Waka Victoria University of Wellington and Callaghan Innovation, marks a significant milestone in understanding AI’s impact on workplaces throughout the country.

“We’re excited to release this important research, which provides a clear and evidence-based understanding of how AI is being used and the effect it is having on productivity across Aotearoa,” says Madeline Newman, Executive Director, AI Forum of New Zealand.

“AI is often surrounded by hype and misconceptions, which can lead to unrealistic expectations or unwarranted fears. Our research was designed to offer a reality check on what exactly AI is delivering for businesses and the results are encouraging.”

“The results clearly show that AI is driving efficiency with a high adoption rate, a boost in worker efficiency, minimal job displacement and new career opportunities emerging.”

Key findings of the report show that 67% of respondents are already using AI, particularly generative AI, with nearly all (96%) reporting increased worker efficiency and over half experiencing positive financial outcomes. AI is also creating new career opportunities while reshaping existing roles. Although financial considerations remain a concern, the study found that costs are mostly manageable and job displacement is minimal. 

“One of the primary reasons for conducting our survey regularly is to provide a robust, data-driven foundation for decision-making. Policymakers, business leaders, and academics need accurate, up-to-date information to make informed decisions about AI investment, regulation, and integration.”

“This is just the beginning of an ongoing journey. Our research will continue to illuminate the real impact of AI, ensuring that New Zealand businesses and policymakers are well informed and can make the best decisions for our future.”